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Update · 10:15 am AEST · 19 September 2026

Quest Apartment Hotels data breach affects nearly two million customers

Quest Apartment Hotels data breach affects nearly two million customers
Photograph: SBS

Nearly 2 million Quest Apartment Hotels customers have had their personal data compromised in a cyberattack involving a third-party technology provider, according to the accommodation provider.

David Mansfield, the managing director of parent company The Ascott Limited, said on Wednesday that a forensic analysis revealed information relating to 1,991,613 customers was affected in the incident, which involved records from before June 2025.

The compromised data includes credit card numbers, passport and driver licence details, Medicare numbers and vehicle registrations, according to AAP reports.

Nearly two million Quest Apartment Hotels customers affected by data breach Experts say the incident raises fresh questions about how long companies are retaining customer data for. sbs.com.au
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